Returns & Exchanges

At J.R.DUNN, we want you to be completely satisfied with your purchase. If you are not entirely happy with your selection, you can return or exchange any unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Carefully place the items in their original designer packaging, including all tags, certificates, and protective materials to ensure a full refund.

  • 3.
    Label and Ship

    Print the prepaid shipping label provided via email, affix it to your package, and drop it off at any authorized carrier location.

  • 4.
    Processing and Refund

    Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.